Fraudulent orders will be passed on to the authorities along with all artist details. All party's involved in fraudulent orders will be blacklisted across tv, magazines blogs, playlists, youtube channels and radio. DO NOT DO THIS, trust us, its not worth it in the long run. Once orders have began we can not issue a refund. If you have placed a playlist order we will review your song and if approved, will immediately start submitting your song to our curators. Please note, once your order has been approved and we have secured the first submission yo platforms, we can not issue a refund, likewise, If you submit the wrong link or submit incorrect information that prevent us from completing your order we cannot issue a refund, as the amount of time this takes away from other clients orders is unfair. Only songs that are declined by our staff will be refunded. Please allow 3-5 working days for refunds to appear on your account. We do not own all platforms and we are not responsible for their behavior or any third party we contract to fulfil your requirements. However, we always promise to try our best to deliver your music/project to only those that provide quality listeners/services. By placing this order you are agreeing to these conditions.